Tuesday, November 27, 2007
Unified Communications
Government agencies have traditionally been decentralized. While this might have some benefit from an operational perspective there have been clear drawbacks from the decentralization. While no single technology will change an organizational culture or eliminate silos, UC does provide the potential for increased communication and collaboration within government. Ideally, this will enable communication from employees and groups to cross the divisional and agency chasms, increasing both the frequency and value of communications.
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